Train/Railroad Crossing Delays and Signals
Railroad crossings located within the city of Glendale fall under the jurisdiction of the Federal Government and are regulated by a variety of agencies including the U.S. Department of Transportation Federal Railroad Administration
The railroad operator for crossings in Glendale is BNSF Railway. The following information is excerpted from the BNSF Railway website’s Frequently Asked Questions:
What can be done to reduce the time I have to wait for a train to go through a crossing?
BNSF trains operate 24 hours a day, seven days a week. A wide range of factors can cause our trains’ trip schedules to change. Those conditions may be related to equipment, track or weather events. As a result of those changing conditions and for security reasons, freight train schedules are not released to the public.
Nonetheless, at BNSF we do our best to limit the amount of time any crossing is blocked on a mainline track. Our business and our customers depend on BNSF to keep our trains moving. When our trains experience a situation that forces them to stop BNSF works to correct or resolve the situation as quickly as possible to resume the safe movement of trains.
How do I report malfunctioning crossing gates and lights or a vehicle stalled at a crossing?
You should call BNSF's emergency number at 800-832-5452 to report any railroad emergency, including the false activation of gates and lights. This number will connect you directly to BNSF's Resource Operations Command Center, which is staffed 24 hours a day, seven days a week. If your vehicle has stalled on a crossing, exit the vehicle immediately, move away from the track and call BNSF's emergency number at 800-832-5452 to report the stalled vehicle.or resolve the situation as quickly as possible to resume the safe movement of trains.
You should call BNSF's emergency number at 800-832-5452 to report any railroad emergency, including the false activation of gates and lights. This number will connect you directly to BNSF's Resource Operations Command Center, which is staffed 24 hours a day, seven days a week. If your vehicle has stalled on a crossing, exit the vehicle immediately, move away from the track and call BNSF's emergency number at 800-832-5452 to report the stalled vehicle.
To report an issue or concern with a railroad crossing in Glendale, please contact BNSF directly at: http://www.bnsf.com/about-bnsf/contact-us-form.html